Job Description

Under the direction of the Room’s Division Assistant Director, the Access Control Programs Manager oversees the UCLA On-Campus Housing’s physical access control program and assists the Assistant Director in managing departmental related safety and disaster preparation and resiliency programs.

Major duties include the supervision and training of Access Control student staff, totaling 40-50 FTE, performing community rounds and inspections of On Campus Housing residence halls and auxiliary locations; responding to community safety concerns, correcting issues with electronic access control and door alarm systems, and enforcing University and departmental regulations.

Additional duties also include assisting in the management, evolution, and training/testing of the Departmental Emergency Response Plan and Emergency Action Plans. Act as department representative/liaison to other allied safety departments on campus and responding to departmental emergencies.

Executes other functions and responsibilities as assigned by management.

Job Qualifications

Working knowledge of University policies and procedures relating to Staff Personnel Policies regarding recruitment, selection, training, performance evaluations and disciplinary procedures.
Preferred

Skill in management and supervision of multi-functional staff comprised of operational and administrative personnel to include knowledge of required tasks, skills, personnel selection, evaluation and development.
Preferred

Working knowledge of departmental personnel and payroll procedures, such as time reporting and accruals.
Preferred

Skill in writing concise, logical, and grammatically correct English to prepare written schedules, plans, procedures, employee performance evaluations, reports such as budget variances, and other operational/administrative related reports or correspondence.
Required

Ability to work on a personal computer, utilizing software such as Word, Excel, Microsoft Windows.
Required

Ability to conduct on-site safety inspections. These inspections involve walking, standing, climbing (e.g., stairs and ladders), stooping and crouching.
Required

Working knowledge of safety rules, procedures, and concepts as they pertain to working conditions and health and safety standards as they relate to administrative areas.
Required

Knowledge of where to obtain materials, supplies equipment and services utilized in facility.
Can be trained

Ability to accurately assemble material and equipment inventories, and monitor usage of supplies and care of equipment to control costs.
Can be trained

Working experience with physical access control, video surveillance systems and two-way radio systems.
Preferred

Working knowledge of access control systems such as Onity, Salto or, Blackboard Campus Wide ID System.
Preferred

Skill in budget preparation, analysis, and controlling costs.
Required

Ability to mediate between contending parties and effect a successful resolution of difference using appropriate conflict management techniques.
Required

Skill in negotiating and exchanging ideas with others to formulate policies and programs and/or arrive jointly at decisions, conclusions or solutions.
Required

Ability to analyze and define administrative and technical problems, identifying relevant factors, recognizing alternatives and formulating conclusions.
Required

Demonstrated skill in supervising staff including delegating work to accomplish departmental goals and objectives efficiently and effectively, while motivating individuals to work together as a team.
Required

Ability to maintain strict confidentiality of information. Ability to discreetly and tactfully recognize and handle sensitive and confidential information.
Required

Working experience with vehicle and pedestrian traffic control measures.
Preferred

Experience in conducting and arranging training sessions.
Required

Experience with large scale event (5000+ persons/day) security/traffic/transportation/parking coordination.
Preferred

Experience with development and implantation of emergency response and action plans.
Required

Experience with leadership role in workplace emergency or crisis situations.
Required

Ability to drive a University vehicle in order to travel to various work locations to respond to exceptional circumstances as they arise.
Required