Job Description

Under the direction of the Room’s Division Dispatch Operations Manager, the Access Control Systems Administrator is responsible for providing technical support of Rooms Division databases programs. Major duties include maintaining electronic physical security databases, assisting in upgrades and installations as necessary, preparing reports and performing analysis and audits of electronic physical security database programs such as, but not limited to: Onity, Salto, Blackboard and/or Key Watcher. As a key operator, help train departmental staff on proper usage and operation standards, assist in trouble shooting minor technical issues with electronic physical security hardware and database. Act as a liaison with University and Housing IT departments, and manage related supplies.

Job Qualifications

Demonstrated working experience with database programs, spreadsheets, word processing, e-mail, and calendar.
Required

Knowledge of basic computer networking.
Can be trained

Skill in analyzing operating procedures and data to recommend necessary changes or trends consistent with accepted analytical practices.
Required

Ability to analyze and define administrative and technical problems, identifying relevant factors, recognizing alternatives and formulating conclusions.
Required

Organizational skills to manage workflow and establish a harmonious and productive environment.
Required

Ability to set goals and priorities, which accurately reflect the relative importance of job responsibilities, when faced with fluctuating workloads, demanding deadlines and competing requirements.
Required

Ability to establish and maintain effective working relationships with staff, coworkers, and other University personnel and interact diplomatically with a diversified public.
Required

Working knowledge in customer service, accounting, receivable, and payables management.
Preferred

Working knowledge of physical security programs such as, but not limited to: Onity, Salto, Blackboard, and/or Key Watcher.
Preferred

Working knowledge of Microsoft Suite products.
Required

Ability to work harmoniously and cooperatively as a team member.
Required

Ability to learn concepts quickly and to apply this knowledge to other job functions.
Required

Ability to perform duties independently and with a great degree of accuracy, while meeting established deadlines.
Required

Skill in performing a variety of duties, often changing from one task to another of a different nature.
Required

Ability to accept equivocal circumstances and take action where answers to a problem are not readily apparent.
Required

Skill in speaking concisely and logically, using grammatically correct language to convey information and explain policies and procedures in a professional manner.
Required

Experience in writing routine business correspondence, operating procedures, performance evaluations and presentation materials using grammatically correct language.
Required

Ability to handle multiple projects simultaneously. Ability to work in a fast-paced environment to meet project deadlines and periods.
Required

Ability to report to work on time as assigned and dressed professional.
Required

Ability to drive a University vehicle when necessary.
Preferred