Job Description

Under the direction of the Senior Accounting Manager, the Accounts Receivable Representative is responsible for the collection efforts for all Luskin Conference Center receivable accounts. Audit accounts to ensure accuracy, initiate billing, prepare correspondence to customers regarding account status, and maintain the files of record for all customers. Initiate refunds as necessary. Interact professionally with internal and external customers via telephone, email and in person, providing high levels of customer service. On a rotating basis, open daily mail and ensure the posting of payments to the correct customer accounts. Assist with correspondence from monthly aging as assigned. Review and initiate collection efforts for accounts that are moved out, in order to recommend items to be written off. Process conference billing and send appropriate bills. Reconcile various departmental ledgers to ensure proper application of payments and credits. Adhere to established department and University guidelines as they apply to cash handling and collection efforts.

Must be able to work nights, weekends and some holidays.