Job Description

Incumbent reports directly to the Assistant Director. The Crafts Manager directly supervises up to 34 FTE. Hire, supervise, train, and evaluate crafts personnel. Administer, supervise, and inspect all maintenance, preventative maintenance, projects and equipment repair work conducted by craft services. Work together with all Administrative Area Managers and other Facilities Managers to contribute to assurances of full occupancies by maintaining safe, clean, and presentable housing units. Manage multiple projects following Federal, State and Departmental safety guidelines. The position requires flexibility in traveling to and from the various complexes, to and from the various offices as well as to and from a variety of meetings held on the campus. Incumbent is responsible for providing support to properties managed by UCLA Housing & Hospitality Services.

Job Qualifications

1. Demonstrated skills in setting priorities that accurately reflects relative importance of pending facility maintenance repairs, preventive maintenance programs and special projects.
Required

2. Demonstrated skills in coordinating and supervising maintenance staff including delegating responsibility, training and evaluating performance. Strong supervisory skills to perform the full scope of managing the shop to include: recruit, hire, train, monitor, evaluate and discipline employees.
Required

3. Demonstrated skills in preparing planning documents and recommendations for annual major maintenance projects.
Preferred

4. Demonstrated skills in preparing financial reports and annual cost projections. Skill in mathematical calculations sufficient to prepare budgets, estimates, reports and monitor project costs.
Required

5. Skill in interpreting construction documents such as bid contracts, general conditions, agreements, specifications and architectural drawings.
Preferred

6. Working knowledge of university forms, policies, procedures and ability to process forms required to accomplish various transactions.
Can be trained

7. Demonstrated ability to communicate effectively through written reports and oral presentations. Skill in writing concise, logical and grammatically correct correspondence and analytical reports.
Required

8. Demonstrated working knowledge of and skill in carpentry, plumbing, painting, sheet metal and repairs. Knowledge of power distribution systems and procedures used in the areas of electrical, mechanical, architectural and civil engineering.
Required

9. Demonstrated knowledge of fire, safety and building codes.
Preferred

10. Demonstrated ability to conduct on-site visual inspections of projects involving walking, standing, climbing stairs and ladders, stooping, crouching, and balancing, including roof inspections and other precarious locations. Ability to lift items weighing up to 50 pounds.
Required

11. Ability to drive a pick-up truck and/or van to travel to various on and off campus locations.
Preferred

12. Working knowledge of Occupational Safety and Health Administration general safety rules, equipment, and clothing and California Administrative Codes including Titles 19, 22, and 24 when overseeing construction projects
Required

13. Working knowledge of computers utilizing MS Office, Access, Excel, Kronos, Maximo, database programs, Apple IOS and computerized project maintenance system.
Required

14. Demonstrated ability to work under fluctuating workload conditions with frequent interruptions, distractions and emergencies. Able to exercise sound time management skills and control projects and work proactively to mitigate delays, legal confrontations, budget problems and any additional complications that may jeopardize project or Shop productivity.
Required

15. Demonstrated knowledge of Facilities Management funding sources, including time constraints in allocating and spending state, bond and other special monies; mathematical and accounting skills sufficient to prepare a Facilities budget request and Facilities budget updates.
Required

16. Demonstrated working knowledge of all phases of repair, construction and renovation work performed by skilled crafts and knowledge sufficient to identify and prepare multi-craft estimates.
Required

17. Working knowledge of human resources management principles including ability to counsel, coach, train, evaluate and discipline as needed. Able to maintain equanimity in the face of resistance, indifference or hostility.
Required

18. Demonstrated ability to read, write, and speak English.
Required

19. Working knowledge of parts for services such as carpentry, painting, plumbing, electrical, sheet metal, HVAC, and other residential apartment equipment including but not limited to pool, landscaping, exercise equipment.
Required

20. Ability to negotiate and balance tenant needs, expectations and desires with policy, procedures and budgetary requirements and maintain collegial relationships and provide optimal solutions for both the University and the tenant.
Required

21. Demonstrated ability to follow through on assignments with minimal supervision.
Required

22. Demonstrated ability to receive multiple instructions within a limited time and maintain a professional and polite demeanor at all times.
Required

23. Demonstrated ability to lead staff and act as a role model for the group.
Required