Job Description

The Events Sales Specialist responsibilities include selling guest rooms, meeting space and other services to groups, weddings and social events, managing accounts, conducting site inspections, and soliciting and generating new business.

The Events Sales Specialist is based out of the UCLA Lake Arrowhead Lodge and sells for all the UCLA Hospitality Group with a focus on the UCLA Lake Arrowhead Lodge. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizing booking and inventory systems such as Delphi and Opera, and coordinating customer service requirements as appropriate.

The Events Sales Specialist will also participate in domestic tradeshows and attending networking functions. Additional responsibilities include: accurate forecasting, assisting with billing and collections, providing historical and future data for budgetary purposes. Overseeing all operations and aspects of the UCLA Lake Arrowhead Lodge will be an additional responsibility when assigned as Manager on Duty.

Job Qualifications

Proven successful track record of closing sales and negotiating large dollar volume financial contracts.
Required

Proficiency in the English language sufficient to interact effectively and graciously with clients, and to write clear and grammatically correct business correspondence such as proposals, memorandums, and event orders.
Required

Skill in prioritizing and organizing assignments when faced with a heavy workload, deadlines, and compelling requests for service.
Required

Working knowledge of catering and conferencing business, including menu- planning, current trends in food and entertaining, basic room set-ups and capacities, and audio/visual equipment.
Required

Interpersonal skills to work diplomatically and effectively with a diverse public clientele, University officials, colleagues, and students.
Required

Ability to exercise independent judgment, initiative, and follow-through on assignments with minimal direction.
Required

Analytical skills sufficient to contribute to marketing & sales strategic plans.
Required

Effective public-speaking skills to conduct sales presentations and site inspections.
Required

Accounting and arithmetical skills needed to prepare cost estimates, proposals, and billing explanations.
Required

Ability to maintain workflow with changing priorities, frequent interruptions, and conflicting deadlines.
Required

Ability to work with detail, prepare and review a large volume of work rapidly and accurately.
Required

Demonstrated skill in working as part of a team, collaborating with colleagues and maintaining cooperative working relationships.
Required

Proficient with MS Office programs such as Word, Excel, PowerPoint and Outlook. Skill in operating standard office equipment such as personal computer, fax and photocopy machines.
Required

Ability to encourage and motivate individuals to work together to achieve department’s goals and objectives.
Required

Ability to work a varied schedule that may include nights, weekends and holidays.
Required

Working knowledge of Account Management systems (i.e. Delphi system). Proficient in the use of social media and other technology for prospecting purpose.
Preferred

Ability to travel domestically to conduct business trips.
Preferred

General/ working knowledge of University accounting forms and policies sufficient to accomplish standard departmental accounting transactions. (UCLA specific knowledge is preferred).
Can be trained

Knowledge of hospitality or related industry.
Required