Front Office Manager (Luskin Conference Center)

Job Description

The Luskin Conference Center (LCC) is designed as a 300,000 square foot, 7-story, International Association of Conference Centers (IACC) certified property on the UCLA campus. The LCC is comprised of 254 guest rooms, approximately 25,000 square feet of meeting space, a 160-seat restaurant, a fitness center, and a business center. The total staff anticipated for the LCC is approximately 165-180 FTE, with total revenue projected at $30 million annually. The LCC is an academic meeting and conference destination supporting UCLA’s education and research mission.

The Front Office Supervisor oversees all Front Desk staff as well as all aspects of the Front Desk including check-ins, check-outs and guest services. The supervisor prioritizes and assigns work, trains staff, reviews work and prepares staff schedules.