Guest Services Agent- 75% (Luskin Conference Center)

Job Description

Operate a 24-hour front desk at the Luskin Conference Center. Perform guest check-in and check-out on computer system. Post payments from guests on their account. Input room reservations, changes and cancellations in computer system. Answer inquiries regarding the campus and the local area. Accept messages and deliveries for guests and staff and ensure proper delivery. Carry and store luggage as requested. Arrange transportation for guests. Complete daily checklists.

Complete daily occupancy, housekeeping assignment and tracking reports. Coordinate room readiness with housekeeping staff. Provide professional customer service to guests and vendors.

Must be able to work nights, weekends and some holidays.