Job Description

Under the supervision of the Director of Housing and Hospitality Services Information Technology and Student Technology Center (STC) Operations the HHS IT Admin Specialist is responsible for the day-to-day support of administrative functions within the department. Major duties may include training and oversight of student cashiers, help desk operation, reconciling general ledgers for the department, and inventory management. The position will be responsible for tracking and managing inventory equipment for HHS IT and STC including issuance, physical inventory, spot checks, and disposal of electronic equipment.

Manage the mobile devices inventory for HHS including, but not limited to, ordering of new equipment, tracking of issuance and return, maintenance of the Housing contacts list, and other related duties. The HHS IT Admin Specialist is assigned various tasks and projects which he/she leads and/or participates.

Work will be monitored through scheduled meetings, client feedback on support and service, written annual evaluations, and progress reports. Incumbent will focus on one of three areas (help desk, purchasing or inventory management) with the expectation of cross functionality within the two remaining areas.

The target salary range for this position is between the posted minimum and $26.44 hourly.

Job Qualifications

1. Interpersonal skills sufficient to interact effectively and tactfully in a high volume, public contact setting with students, staff faculty, conference attendees, and other campus guests.
Required

2. Demonstrated ability to analyze data, evaluate programs and procedures, interpret information in order to convey consequences and recommend courses of action.
Required

3. Ability to speak on a one-on-one basis using correct grammar and appropriate vocabulary with persons of various social, cultural, economic and educational backgrounds to provide information and to explain procedures effectively.
Required

4. Ability to proofread, edit, compose written materials using correct grammar, spelling and punctuation and mathematical formulas.
Required

5. Skill in working independently and following through on assignments with minimal direction and supervision.
Required

6. Ability to perform duties independently and with a great degree of accuracy, meeting established deadlines, working effectively under continual interruptions and heavy workload.
Required

7. Ability to exercise good judgment in directing customers to the appropriate source of assistance.
Required

8. Ability to supervise others, lead by example, and coordinate the efforts of multiple individuals working different shifts.
Required

9. Knowledge of basic accounting principles with the ability to perform basic transactions: prepare budgets, monitor expenditures, and account for costs.
Required

10. Math skill sufficient to quickly and accurately calculate fees, count change and reconcile moneys with backup documentation. Ability to use logic and analytical skills to produce precise cash reports.
Required

11. Demonstrated organizational skills to systematically arrange forms, reports, files, and information into groups or categories.
Required

12. Skills in observing and analyzing cashiering policies and procedures in a variety of different situations and activities; working knowledge of systems, both manual and data processing.
Required

13. Ability to lift computers and packages weighing up to 35 pounds (assistance can be provided if necessary).
Required

14. Skill in working with numbers, the conceptualization of data to a logical report format, and the compilation of accurate financial reports while demonstrating the ability to perform mathematical computation.
Required

15. Ability to use discretion in an environment handling sensitive and confidential information.
Required

16. Demonstrated knowledge of databases, spreadsheets, and related tools to perform queries and reports, extract data, and analyze information.
Required

17. Knowledge of PAC, BruinBuy, Kronos and other Web Applications as applicable.
Can be trained

18. Demonstrated working knowledge and skill in the use of various software applications and operating systems including Microsoft Word, Excel, PowerPoint, Outlook, and Access.
Required

19. Ability to work flexible schedules, including weekends and evenings if necessary.
Required

21. Working knowledge of proper shipping and receiving procedures.
Required

22. Working knowledge of proper inventory management procedures.
Required

23. Working knowledge of proper record keeping practices and procedures.
Required