IT Networks and Systems Technician

Job Description

Under the direction of the Housing & Hospitality Services (HHS) Assistant Director and Director of Information Technology (IT), the incumbent will provide advanced technical design, implementation and support for a rapidly growing and evolving network infrastructure (network hardware, monitoring and security software, vlans and subnets) for HHS operations and administration. HHS information system consists of physical and virtual servers and workstations, at least 600 clients. The servers and business applications supported by this position are mission critical to the organization.

He/she will be responsible for network hardware and software systems including firewalls, routers, switches, and infrastructure monitoring and security software. Work entails network design, device configuration, firewall rules, implementation, monitoring, PCI security, hardware and software maintenance upgrades, and response as necessary to maintain and support 24/7 operations. Includes the design, installation and maintenance of virtual server and virtual desktop environments. The position requires Microsoft and/or Cisco network certification(s). The individual will also be responsible for special IT related projects as assigned.

HHS consists of multiple business units with a combined annual operating budgeting excess of $230M and over 2000 career and casual employees. HHS business units including Dining Services, on and off campus housing (University Apartments) operations, the UCLA Conference Center at Lake Arrowhead, the UCLA Guest House, UCLA Luskin Conference Center, conference and catering services, vending services, facilities maintenance, marketing services, housing services, and the community housing office.