IT Support Coordinator
Under the supervision of the Assistant Director of Housing and Hospitality Services Information Technology and Student Technology Center (STC) Operations the Administrative Specialist is responsible for the day-to-day support of all administrative functions within the department. Major duties include training and oversight of student cashiers, help desk operation, reconciling general ledgers for the department, and inventory management. The position will be responsible for tracking and managing all inventorial equipment for HHS IT and STC including issuances, inventory, spot checks, and disposal of electronic equipment. Manage the mobile devices inventory for HSS including, but not limited to, ordering of new equipment, tracking of issuances and return, maintenance of the Blackberry Housing contacts list, and all other related duties. Special projects are assessed on establishing a set of goals and objectives, achievement of project milestones, and delivery of a final product, meeting the organization’s and key stakeholder needs. The Support Specialist is assigned various tasks and projects which he/she leads and/or participates. Work will be monitored through scheduled meetings, client feedback on support and service, written annual evaluations, and progress reports. Incumbent will focus on one of three areas (help desk, purchasing or inventory management) with the expectation of continuing cross functionality within the two remaining areas.