Job Description

Under the direction of the Senior Director, Food & Beverage, the Senior Food Service Manager, Meeting Room Services implements strategic planning for all meeting room services provided by our Conference Center program. Supervises all operational staff and services for our high-volume Conference program located at Sunset Village, Covel Commons, Northwest Auditorium, Sproul Meeting Rooms, Bradley Hall, Carnesale Commons and DeNeve Plaza. Annual events number over 5000. Operational entities include meeting room furniture and set-up personnel, the audio/visual technical crew and the Event Facilitator staff. Focus is on operation management of department. Major responsibilities include supervision of career and casual staff, assisting in the development and coordination of the audio/visual program, equipment management, and facility condition as it pertains to conference group use plus assistance in the preparation, management and fiduciary control of department budget. Interact with team members and guests in a high-volume conference meeting room environment. Incumbent will need to operate university vehicle to transport equipment throughout campus. Other responsibilities include execution of other functions and responsibilities as assigned by management.

Job Qualifications

Demonstrated knowledge of and ability to develop annual operating budget.
Required

Ability to read, understand, speak, write and make presentations in English at a professional proficiency level.
Required

Skill in interacting effectively with guests and team members and managers in a high volume public contact setting.
Required

Ability to interact in a team based environment that includes interdepartmental and intradepartmental members.
Required

Skill in management of time and ability to multi-task in order to solve conflicting priorities.
Required

Sufficient analytical and mathematical skill to provide effective assessment feedback to supervisors.
Required

Skill, knowledge and acumen in financial management and accounting to administer budget.
Required

Ability to recruit, interview, hire, train, manage and supervise effectively the work of your staff members.
Required

Interpersonal skills sufficient to maintain good working relations with a diverse group of university and external clients plus vendors.
Required

Knowledge and expertise regarding technical advances in audio/visual and communications equipment and software equaling the needs of a high volume conference center.
Required

Ability to create strategic planning and produce effective action planning for increased conference center operations in the area of meeting room furniture, supplies and equipment.
Required

Strong demonstrated communication skills including verbal and electronic.
Required

Knowledge of meeting room and banquet booking software, such as Delphi and/or Meeting Room Matrix. Ability to work on a personal computer, utilizing software such as Word, Excel, Microsoft Windows, e-mail and calendaring software.
Required

Ability to work during overtime, swing shifts and weekends to supervise staff and/or solve operational problems.
Required

Ability to stand, climb, stoop, push and crouch for extended periods of time as required completing job duties. Ability to stand continuously throughout an eight hour shift on uncarpeted surfaces.
Required

Ability to lift up to 50 lbs
Required

Ability to supervise and delegate work to cover multiple events at different locations.
Required

Ability to drive a University vehicle at times for events and transporting of equipment.
Required