Job Description

Under the supervision of Assistant Directors and Executive Steward, the Dining Services Project Analyst, works as a team member in the Food and Beverage, Facilities and Operations Office within Housing and Hospitality Services Food and Beverage Administration. This office is responsible for overseeing the Food Safety, Workplace Safety, Sustainability and CPR/AED/First Aid and Epinephrine programs. The Project Analyst manages the administrative functions of the Diabetes Prevention Program including database management and leading cohort meetings by providing education, training, and delivery of healthy lifestyle interventions. Other responsibilities include Major Maintenance–analyzing past purchases and working with dining managers and Housing Maintenance to determine equipment needs–and Construction Project oversight, the upkeep of Dining Services physical assets management, fleet management inventory and maintaining inventory controls over equipment and small wares within the division. The division of Housing and Hospitality Services Food and Beverage is comprised of Residential Dining, 4 anchor “all you care to eat” restaurants, 4 boutique restaurants, a large scale commissary and bakery, a campus wide vending operation, Meeting Rooms Services, the Geffen Academy, Luskin Conference Center, UCLA Catering, and Plateia restaurant and lounge. The Dining Services Project Analyst is responsible for analyzing department processes and policies to ensure continual improvements and operational efficiency; providing input to management in the development of the strategic plan and the anticipation of future growth and to maintain fiscal soundness. Develop and implement standardization of department policies, processes and information flow throughout Food and Beverage unit; working with Executive Management Team to create Six Sigma process improvements. This position also supports additional programs as deemed necessary for the effective operation of the department.

Job Qualifications

1. Excellent analytical skills to gather, organize, and evaluate data and determine appropriate conclusions and make sound recommendations to management.
Required

2. Demonstrated ability to work accurately with details and statistics, and to plan, implement and complete research projects. Skill in problem solving in a large business environment. Skill in prioritizing assignments when faced with a fluctuating workload.
Required

3. Ability to handle confidential matters with tact and diplomacy.
Required

4. Skill in composing, writing and typing grammatically correct routine business correspondence, such as brief transmittal memoranda, internal operating procedures, and interdepartmental correspondence.
Required

5. Demonstrated working knowledge of advanced computer functioning: Excel, Word, Adobe Acrobat, PowerPoint, Access, AMS, VISIO or equivalent software packages.
Required

6. Ability to establish and maintain cooperative working relationships with all UCLA staff members and administrators; maintain diplomatic relationships with the public in a setting with constant contact with clients.
Required

7. Ability to follow through on assignments with minimal supervision. Able to receive multiple instructions within a limited time and maintain a professional and polite demeanor at all times.
Required

8. Demonstrated skill and knowledge in data collection/verification to insure the accuracy of the reports generated from the systems.
Required

9. Ability to understand and interpret procedures manual, and internal guidelines.
Preferred

10. Knowledge of University policies and procedures. Including knowledge of the general organization and functions of the departments within Housing and Hospitality Services.
Preferred

11. Ability to work in fast paced environment to meet project deadlines and time frames. Includes the ability to handle multiple projects simultaneously.
Required

12. Ability to analyze and define administrative and technical problems, identifying relevant factors, recognizing alternatives and formulating conclusions.
Required

13. Skill in formatting and analyzing statistically based data sheets.
Required

14. Ability to learn and execute process flow improvement using Value Stream Maps and other Six Sigma tools.
Required

15. Interpersonal skills sufficient to interact effectively and tactfully with diverse departments/University personnel at various levels and with the public including students.
Required

16. Ability to work flexible schedules including weekends and evenings to respond to critical time periods.
Required

17. Experience and knowledge with food service facility and equipment issues, including understanding operational needs, available equipment, service ware, smallwares, and other decor items. Plus, experience with renovation and opening projects.
Preferred

18. Experience maintaining facility Major Maintenance and opening project schedules.
Preferred

19. Skill in organizing material, information, and/or people in a systematic way to optimize efficiency and minimizes duplication of effort.
Preferred

20. Excellent verbal and written communication skills to collect and relate information with accuracy and diplomacy, clearly and comprehensively, by telephone and in person to students, staff and administrators and the general public.
Required

21. Experience with UCLA purchasing systems such as Bruin Buy.
Preferred