Residence Hall Manager
Report to the Assistant Director of Resident Hall Operations. The Building Manager will oversee all aspects of the Front Desk, Residential Housekeeping operational staff and service; coordinate Maintenance work orders; coordinate and manage space utilization with other departments; and supervise the material management and procurement needs in a residential housing complex of up to 3000 residents and up to 125,000 square feet of public area/auxiliary meeting, classroom, auditorium and recreational space. The facilities are in operation 24 hours/day, 7 days/week, year round. Major duties include supervision of Front Desk staff (consisting of 1 Assistant Resident Hall Manager, attendants and supervisors up to 30 FTE); and Residential Housekeeping Department (consisting of 1 career Housekeeping Manager and up to 55 FTE); supervision of building access; track maintenance and housekeeping issues in the building and provide direction to the Housekeeping Manager to ensure residence hall Housekeeping standards within the building(s) are being met at all times; and the development and management of a departmental budget of up to $5 million dollars in labor and expenses. This position requires frequent interaction with personnel from various University departments, University students and external customers (i.e., conference clients, vendors and resources). Other duties include the supervision of the areas of responsibility during the Conference season, including the innovation of operational modifications to meet the unique needs of the Conference clients, and to ensure the appropriate transition between the Residence Hall and Conference Center orientations. Act as point person for all facility related issues within realm of responsibility. Execute other functions and responsibilities as assigned by management.