Job Description

Provide 24/7 front desk daytime, after-hours, and weekend support at the UCLA University Apartments (UA) North Administration Office to include, but not limited to:

• Greeting Residents
• Answering Incoming Calls
• Facilitating Lock Outs and Key Replacement
• Assisting with Check-Ins, Check-Outs, and Transfers
• Contacting Facilities Maintenance Dispatch for Resident Repairs
• Emergency Response
• Maintenance Response
• Assisting with Parking Access as Needed
• Inputting Work Orders
• Other General Administrative and Clerical Duties as Assigned

Job Qualifications

• Must be enrolled and registered as a current UCLA student.
• Must be flexible to work days, evenings, weekends, and holidays.
• Demonstrated computer skills to include Windows Office Suite—Word, Excel, and Outlook.
• Willing to learn UA operations and provide excellent customer service to our residents.
• Possess a friendly and outgoing demeanor and the ability to work well with others.
• Safety experience preferred.
• Knowledge of basic building maintenance preferred.
• Must successfully pass a Live Scan background check.