Job Description

Under the general direction of Senior Meeting Room Manager and Assistant Meeting Room Manager, provide team leadership and supervision for all set up and break down of events. Oversee the successful execution of assigned meetings and special events. Supervise, train, motivate, direct, and evaluate full-time, part-time, student employees and temporary personnel. Marshal and deploy resources such as personnel, equipment, chairs, linen tables, all meeting room equipment including AV and trucks in an efficient and cost-effective manner; travel and set up of events and equipment requiring ability to lift/lower and move weighted objects. Maintain a high level of customer service for all events. Adhere to all safety and sanitation guidelines. Follow established timelines for service of set up and breakdown of the rooms. Interact with team members and clients in a high-volume Hospitality environment. Assist with product inventory as needed. Working hours vary and include nights, weekends and overtime.

Job Qualifications

Ability to read, understand and speak English sufficient to determine and carry out job duties.
Required

Skill in interacting and communicating effectively with guests, team members, managers and vendors one-on-one and in a group setting.
Required

Ability to interact in a team based environment.
Required

Ability to perform effectively under conditions of fluctuating workload.
Required

Ability to occasionally lift items to waist level weighing up to 50 pounds and to stand, climb, stoop, push, pull, and crouch as required to complete job duties.
Required

Ability to stand continuously throughout an eight-hour shift on uncarpeted surfaces.
Required

Working knowledge of University policies and procedures relating to regarding recruitment, selection, training, performance evaluations, and disciplinary procedures.
Preferred

Demonstrated skill in management and supervision of staff including delegating work to accomplish goals efficiently and effectively while motivating individuals to work together as a team.
Required

Working knowledge of payroll and personnel procedures.
Required

Ability to conduct on-site inspections of units for quality control and maintenance needs. These inspections involve walking, standing, climbing (e.g. stairs and ladders), stooping, and crouching.
Required

Working knowledge of safety and sanitation rules and procedures as they relate to a food production area.
Required

Ability to mediate between contending parties and affect a successful resolution of differences using appropriate conflict management techniques.
Required

Skill in working in organizing and monitoring assignments to complete work in a timely manner when there are interruptions, changing priorities, changes in workload, conflicting deadlines, and competing requirements.
Required

Skill in working independently and following through on assignments with minimal direction.
Required

Ability to work during overtime, swing shifts and weekends to supervise staffs and/or solves operational problems.
Required

Skill in operating equipment such as department audio visuals, radio communication devices, flight-type dishwashing machines, ¾ or Class C vehicles, kitchen smallwares and hydraulic lifts.
Required