Technical Customer Service Representative

Job Description

The Student Technology Center (STC) provides technical assistance for the UCLA On-Campus Housing Residential Network and Cable TV services. Our highly trained staff is equipped to provide technical support with computer problems over the phone and in person in our office. Computer repair services are offered for a reasonable fee. We also provide lab computers with internet access and basic productivity software, printing/copying/scanning (in black & white or color), and domestic & international faxing.

Job Qualifications

Students need to have good customer service in person and on the telephone. Should be able to carry out technical instructions to the customers. Qualified applicants should not be afraid of technology and the inner workings of desktop and laptops.