Training & Development Coordinator
Under the direction of the UCLA Housing & Hospitality Services (H&HS) Organizational Development and Training Manager, the Training & Development Coordinator analyzes departmental training needs and delivers departmental training solutions for ten distinct units with over 1,700 FTE. Specific duties include designing, implementing, assessing, conducting, growing, and overseeing the training and education programs for H&HS’s team members; conducting and overseeing functional unit training efforts including assistance in the development and coordination of training classes and train the trainer programs. This position will coordinate and execute central training courses such as customer service, leadership, job skills, compliance, onboarding, professional/career development, and volunteer programs. The Training & Development Coordinator will analyze/evaluate training program effectiveness and acquire/manage all training resources including planning and monitoring contracted training programs. Assist in assessing needs and program specifications for training and development programs and activities. Coordinate marketing, communications and logistics for training sessions and learning activities and events. Coordinate training/tracking through learning management system.