Job Description

Report directly to the UA Area Manager and assist the University Apartments Rental Office staff with all aspects of student apartment complexes. Use interpersonal skills to ensure clear communications with staff, residents and visitors by using active listening techniques along with verbal skills in dealing with a multi-national and multi-ethnic population. Utilize body language such as eye contact, facial expressions, gestures and postures that reflect an outgoing, friendly, attentive and responsive communication. Act as the Rental Office receptionist utilizing appropriate telephone/communication skills and an effective professional working relationship emphasizing quality customer service. Perform routine office work such as maintaining an inventory of office supplies, monitoring office equipment operation and repairs, respond to requests for information, coordinate manager appointments and meetings utilizing computerized calendar program, maintain an organized file system, and follow proper procedures in maintaining an orderly and efficient office environment. Perform clerical tasks to support the administrative staff, issue and maintain metal key/electronic keycard/security card controls, assist with the preparation of Move-In and Move-Out documentation, and aid in eligibility verification. Prepare and update reports using Microsoft Office software for parking database management, Sentex Entry systems, Onity database and mail lists. Assist other staff members as needed according to management direction and individual circumstances. Complete other duties as assigned.