Job Description

Under the general direction of the University Apartment Area Managers, both north and south, the UA Principal Custodian Supervisor oversees housekeeping functions for 3,638 off campus apartment units within 86 complexes, as well as two condominium buildings, and three single family homes in accordance with established University and departmental guidelines. Responsible for daily supervision of between 16-18 full-time career Senior Custodians and up to 35 seasonal casual contractor staff. Hire, train, supervise, and evaluate direct reports. Assist in the preparation and management of a departmental labor budget of approximately $950,000 and expenditures of $550,000. Manage supply inventory and expenditures. Provide on-the-job training and supervision to staff, including proper use of chemicals and equipment, and ensure compliant with published safety standards. Responsible for establishing and maintaining cohesive working relationship with other departments, such as the rental and facilities staff to maintain an efficient and effective organization capable of contributing to assurances of full occupancies, as well as employee and customer satisfaction. This position will need to travel to/from various off-site work locations and operate a university vehicle.

Job Qualifications

1. Working knowledge of University policies and procedures relating to Staff Personnel Policies and AFSCME agreement regarding performance evaluations, disciplinary procedures, training, recruitment and selection.
Can be trained

2. Skill in managing a variety of personnel-related matters, (e.g. employee training and appraisal, career development, interviewing and selection, employee relations and corrective action).
Required

3. Skill in reading and comprehending standard English text such as printed University and Departmental procedures, reports, correspondences and Material Safety Data Sheets.
Required

4. Ability to write concise, logical and grammatically correct English to prepare written schedules, plans, employee performance evaluations, payroll reports, such as overtime variances, inventory reports, and other operational/administrative related reports or correspondence.
Required

5. Working knowledge of time reporting and payroll procedures at the unit level.
Can be trained

6. Ability to conduct on-site inspections of units for quality control and maintenance needs. These inspections involve walking, standing, climbing (e.g. stairs and ladders), stooping and crouching.
Required

7. Working knowledge of safety rules and procedures as they pertain to working conditions, equipment used and working with cleaning and sanitizing chemicals.
Required

8. Working knowledge of portable firefighting equipment as to its type, class, required locations, testing methods and maintenance.
Required

9. Knowledge of where to obtain materials, supplies, equipment and services utilized by department/university personnel in units.
Required

10. Ability to accurately assemble material and equipment inventories and monitor usage of supplies to control costs.
Required

11. Skill in projecting budget costs involving supplies, capital equipment and staffing expenses.
Required

12. Skill in supervising custodial staff and work, to include working knowledge of proper procedures for cleaning and sanitation of public areas, office space and meeting rooms.
Required

13. Skill in organizing and monitoring assignments to complete work in a timely manner when there are changing priorities and pressures of deadlines.
Required

14. Skill in working independently and following through on assignments with minimal direction.
Required

15. Interpersonal skills sufficient to interact effectively and tactfully with department/university personnel at various levels and with the public in all matters pertaining to the operation of the units.
Required

16. Ability to communicate effectively on a one-to-one basis and in small group settings to delegate work assignments, conduct unit business and explain department/university policies and procedures as applicable.
Required

17. Skill in encouraging and motivating individuals to work together as a team to achieve goals and objectives.
Required

18. Ability to work during overtime, swing shifts and weekends to supervise staff and/or solve operations problems.
Required

19. Ability to bend, stoop, crouch, lift, reach and walk for long periods of time so as to ensure that work areas are maintained as appropriate.
Required

20. Ability to lift and move furniture and appliances from apartments to storage areas or trash dumpsters, often up and down stairs.
Required

21. Ability to climb ladder, bend, stoop or crawl as necessary to accomplish custodial duties. Ability to lift items weighing up to 50 lbs.
Required

22. Skill with Network based PC computer software, such as MS Word, Excel, and/or relational database applications.
Required

23. Ability to drive university vehicles to/from various off-site work locations as required.
Required

24. Demonstrated ability to read, write, and speak English.
Required

25. Ability to initiate and maintain cooperative relationships with co-workers, managers and supervisors, customers/clients, and members of the public.
Required