Job Description

Assist the Access Control Programs Manager in in leading, managing and developing a high impact safety operations team focused on providing high quality of safety services and programs that protect the residents, guests, and team members of UCLA Housing & Hospitality.

Major duties include providing administrative support such as processing hiring/separation paperwork, timekeeping management, assisting in the recruitment, training, and supervision of a student team of approximately 100 team members. This position will also provide routine supervision and quality assurance that building access control policies are enforced, performs patrol duty rounds and safety inspections of Housing residence halls, apartments and auxiliary locations and also responds to emergencies and incidents as needed. Execute other functions and responsibilities as assigned by management.

Job Qualifications

Working knowledge of University policies and procedures relating to Staff Personnel Policies regarding recruitment, selection, training, performance evaluations and disciplinary procedures.
Preferred

Skill in management and supervision of multi-functional staff comprised of operational and administrative personnel to include knowledge of required tasks, skills, personnel selection, evaluation and development.
Required

Working knowledge of departmental personnel and payroll procedures, such as time reporting and accruals.
Can be trained

Skill in writing concise, logical, and grammatically correct English to prepare written schedules, plans, procedures, employee performance evaluations, reports such as budget variances, and other operational/administrative related reports or correspondence.
Required

Ability to work on a personal computer, utilizing software such as Word, Excel,Microsoft Windows, Blackboard Access control system, hospitality management software and other applicable systems.
Required

Ability to conduct on-site safety inspections. These inspections involve walking, standing, climbing (e.g., stairs and ladders), stooping and crouching.
Required

Working knowledge of generally accepted safety and security concepts and procedures.
Required

Knowledge of where to obtain materials, supplies equipment and services utilized in facility.
Can be trained

Ability to accurately assemble material and equipment inventories, and monitor usage of supplies and care of equipment to control costs.
Required

Working knowledge of ID Card and Visitor Management System.
Can be trained

Skill in budget preparation, analysis, and controlling costs.
Required

Ability to mediate between contending parties and affect a successful resolution of difference using appropriate conflict management techniques.
Required

Skill in negotiating and exchanging ideas with others to formulate policies and programs and/or arrive jointly at decisions, conclusions or solutions.
Required

Ability to analyze and define administrative and technical problems, identifying relevant factors, recognizing alternatives and formulating conclusions.
Required

Demonstrated skill in supervising staff including delegating work to accomplish departmental goals and objectives efficiently and effectively, while motivating individuals to work together as a team.
Required

Skill in organizing and monitoring assignments to complete work in a timely manner when there are interruptions, changing priorities, changes in work load, conflicting deadlines, and competing requirements.
Required

Skill in working independently and following through on assignments with minimal direction.
Required

Interpersonal skills sufficient to interact effectively and tactfully with diverse department/University personnel at various levels and with the public, including students, in all matters pertaining to the operation of the units.
Required

Ability to communicate effectively on a one-to-one basis and in small group settings to delegate work assignments, conduct unit business, explain department/University policies and procedures as applicable.
Required

Ability to work overtime, swing shifts and weekends to supervise staff and/or meet operational needs.
Required

Ability to maintain a professional appearance and grooming standards.
Required

Ability to maintain a drivers’ license in order to drive a University vehicle in performance of job duties.
Required