Case Manager

Job Description

Reporting to the Assistant Director of Alterations, act as a Case Manager assigned to minor construction projects, alterations, renovations, modifications, and repairs of facilities that are under the management of Housing & Hospitality (H&H). Major duties include water intrusion mitigation and restoration; mold remediation; identifying facility needs; developing project budget and schedule; frequent interaction with affected occupants; frequent review of and travel to project sites, requiring ability to climb ladders, walk and work in various rough graded sites, and lifting/lowering of weighted objects; diligently initiate, monitor and follow through on all construction/project related activities with the assigned internal staff, Campus Facilities’ partner, or outside vendor/contractor to ensure work adequately reflects clients’ needs and is executed in a continuous, prompt manner within the project budget. Requires strong administrative, writing, and communication skills sufficient to take full responsibility and accountability in managing assigned projects. Familiarity with basic construction trades (carpentry, electrical, HVAC, plumbing, fire/life/safety, etc.) and workflow of construction.

The budgeted hiring salary/target range for this position is the posted minimum to $10,000 monthly, with salary placement based on skills, knowledge, and experience.

Job Qualifications

Required Qualifications

  • Has at least 5 years professional experience working preferably with universities, colleges or school systems. Project management experience shall include multifamily residence, food service projects and various types of construction methods, including for electrical and mechanical building systems and energy management systems.
  • Knowledge of construction management industry standards and practices, safety standards, applicable codes and regulatory requirements including OSHA, building codes, fire codes, ADA requirements etc.
  • Must have superior written and oral communication skills and be able to speak on a one-to-one basis or in small group settings, using appropriate grammar and vocabulary to convey relevant information.
  • Skill and knowledge in managing complex facility capital improvement programs, building systems with emphasis on technical knowledge related to electrical, electronic, HVAC, plumbing, building automation and life safety systems.
  • Ability to perform effectively under demanding situations with frequent interruptions, distractions and conditions and fluctuating workloads and possess and employ superior time management skills.
  • Ability to plan and to pace work, and when required, work as necessary to ensure deadlines are met and projects overall are not jeopardized.
  • Ability to recognize simplification or improvements in established procedures and work methods, especially for HVAC, mechanical and electrical systems.
  • Skill in developing construction specifications and two dimensional drawings to clearly illustrate project scope of work.
  • Ability to command a complex and continuously changing array of information and make sound judgments based on minimal information.
  • Ability to take independent action, demonstrates initiative, dependability, good judgment and ability to solve complex problems.
  • Must possess strong problem solving skills and insight to mitigate problems and avoid reactive management.
  • Ability to work independently and as part of a team. Demonstrated success in working in collaborative style, in following through with tasks and assignments with minimal direction/supervision, and in promoting a high degree of professionalism in meeting assigned responsibilities.
  • Ability to establish and maintain cooperative working relationships with peers, department/University personnel and the public.
  • Must be very organized, proactive and able to focus and be persistent in identifying and resolving problems to ensure projects and/or department’s service are not jeopardized.
  • Working knowledge and skill in interpreting construction specifications, technical drawings, construction methodology and construction scheduling techniques.
  • Ability in interpreting and applying California Administrative Codes (Titles 19, 22 and 24, etc.).
  • Working knowledge of current construction costs as adjusted yearly.
  • Skill in preparing itemized cost estimates for assigned work.
  • Ability and desire to convey a positive, professional, business-like appearance and attitude to all user groups, consultants, and colleagues.
  • Proficient in using Microsoft Project, Excel, Word and Outlook.
  • Working knowledge of Bluebeam, Acrobat, and work management system software.
  • Ability to stand, walk, crawl, climb, stoop, pull and crouch for extended periods. Ability to repeatedly raise or lower objects weighing up to 25 lbs. Ability to climb ladders, stairways, hillsides, rough graded sites, work in exterior locations and in noisy, dusty and dirty conditions for extended periods to view construction areas.
  • Ability to drive university vehicle to campus and off campus locations.

Preferred Qualifications

  • Institute of Inspection Cleaning and Restoration Certification (IIRCC) certificate. Working knowledge of water intrusion mitigation and mold remediation efforts.