Job Description

This dual position is 100% (Full-time). During the academic school year, the incumbent would be working in UCLA Dining Services as a Food Service Worker. During the summer months the incumbent would be working for the Rooms Division as a Senior Custodian. During the course of 12 months they would work 75% as a Food Service Worker and 25% as a Senior Custodian.

UCLA Dining Services

Under the direction of the Dining Service Managers or Production Staff, provide our guests with courteous and gracious service. Perform food preparation, customer service, sanitation and other food service duties. Prepare single step cold food preparation according to standardized recipes and approved preparation and production methods. Ensure that all food items are completed according to schedule and presented to customers at the proper temperature and with the appropriate garnishment. Set-up and maintain cleanliness of work areas and dining room. Maintain cleanliness and storage of preparation equipment, plates, silverware, glassware, pots, pans and service utensils. Assist in organization of refrigerator, freezers and storage rooms. Remove all trash from tables and floor areas. Perform other duties as assigned.

Housekeeping

Under the direction of the Housekeeping Supervisor, Building Manager and Auxiliary/Public Area Housekeeping Manager, provide housekeeping services for the On-Campus Housing Residential Halls, Conference Facilities and surrounding exteriors. Operate a variety of equipment to clean and maintain guest rooms, public areas, restrooms and office/meeting space. Tasks are expected to be performed in accordance with Department’s expectations for quality customer service. Perform daily maid service during peak periods.

Working hours vary, includes nights and weekends.

At UCLA Housing & Hospitality Services (H&HS), you become part of UCLA’s tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors.

We believe there’s more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&HS team members enjoy significant opportunities for professional and personal growth in a supportive work environment.

No matter what your role, you will join more than 2,600+ H&HS team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve.

AMAZING BENEFITS Starting Day One!

Learn more: https://ucla.in/3IA1uvW

Job Qualifications

Required qualifications

• Ability to read, understand and speak English sufficient to determine and carry out job duties.
• Skill in interacting effectively with guests and team members and managers in a high volume public contact setting using positive body language, direct eye contact, active listening, and problem solving techniques.
• Ability to interact in a team based environment.
• Ability to perform effectively under conditions of fluctuating workload.
• Skill in adding and subtracting whole numbers, decimals and fractions sufficient to properly adhere to production and customer flow parameters.
• Ability to stand, climb, stoop, push and crouch for extended periods of time as to complete job duties.
• Ability to occasionally lift items weighing up to fifty pounds such as bags of supplies, filled stock pots, and cases of food products.
• Ability to measure dry and liquid food stuffs in units of measurement such as cup, pint, quart, pound, and ounce to properly adhere to recipe and production requirements.
• Ability to operate equipment such as mixers, food processors, food cutters, meat slicers, blenders, hot wells, radio communication devices, hydraulic lifts, trash compactors, ware washing, garbage disposal, and refuse pulper equipment.
• Ability to learn and apply the rules and procedures of sanitation and safety as they apply to production, storage and service within a food establishment.
• Ability to collaborate with small teams of 1-5 people, in a manner that motivates team to complete tasks effectively and efficiently.
• Ability to provide team leadership to one or more Food Service Workers to complete tasks accurately and efficiently.
• Ability to read labels on cleaning solutions, written directions and work schedules.
• Ability to interact politely and courteously with University staff, guests and residents.
• Working knowledge of fundamental janitorial and custodial procedures.
• Ability to clean and prepare guest rooms for incoming guests.
• Skill in operating a variety of industrial and/or janitorial equipment including buffers, waxers, scrubbers, polishers and vacuum cleaners.
• Ability to properly use, control and inventory equipment and supplies.
• Ability to lift items weighing up to 50 pounds.
• Ability to work independently or with others as directed or assigned.
• Ability to work overtime, swing shifts or weekends as assigned in order to meet operational needs.
• Ability to perform various custodial duties that involve walking, standing, climbing stairs and ladders, stooping and crouching.

Preferred qualifications

• Ability to stand continuously throughout an eight hour shift on uncarpeted surfaces.

Can be trained

• Ability to recognize when a guestroom has been adequately prepared for an incoming guest.
• Ability to recognize when public areas are adequately neat and clean.
  Working knowledge of carpet and floor care techniques.