Job Description

There are 4 Front Desks on the hill: (Hedrick, Rieber, De Neve, and Sproul) and 1 off-campus front desk at University Apartment-North. Each location is a 24-hour Front Desk that services the UCLA On Campus Housing Community, with an emphasis on Safety and Customer Service. We are comprised of about 25-30 students whose primary responsibility is acting as a point of contact for residents for any apartment related concerns such as building access and key requests, housekeeping and maintenance requests, parking access, and general day-to-day Housing Operations and information. Staff should be comfortable working with the public, be effective communicators and mediators, possess a high level of integrity, maintain calm under pressure, and be able to work in the daytime and late at night.