Under the direction of the Restaurant Manager, the Restaurant Host is responsible for maintaining guest services for the restaurant lounge and bar at the Luskin Conference Center (LCC). Incumbent ensures all guests are greeted, promptly seated and served in a professional, courteous and timely manner. Monitors the open and seated sections of the restaurant, bar and lounge, estimates wait times for guests, answers the telephone and takes reservations as needed. Keeps the kitchen and appropriate managers aware of large groups of guests and keeps track of the reservation and occupancy chart as needed. Informs the Restaurant Manager and Executive Chef of any issues, concerns, large groups, complaints or feedback from guests. Serves as the first contact with restaurant guests, encouraging return visits and providing exemplary customer service. Interacts with team members and guests in a high-volume dining environment. Execute other functions and responsibilities as assigned by management.
Please note, UCLA is a non-tipping environment.