Job Description

Under the direction of the Restaurant Management Team, the Restaurant Server will provide customers with courteous and gracious service, ensuring they have a great dining experience. This role will serve in the capacity of wait staff, as an attendant for buffet setup or bar and lounge service. The incumbent will be responsible for serving alcoholic beverages to guests, making recommendations and answering questions regarding beverages and menus, and providing professional customer service to guests.

The primary responsibility of the Restaurant Server is to deliver and serve food and beverage items to guests in a timely, friendly and efficient manner. The incumbent must also maintain working knowledge of all food and beverage items, their prices, method of preparation and availability. Describe items on the menu to guests, including menu specials, and know ingredients used in the dishes, along with how a dish is prepared, cooked and served. Accurately take food and beverage orders, appropriately serve guests food and deliver beverage orders and routinely check back with guests during the meal for any additional needs. Ensuring guests receive an accurate bill in a timely manner is critical and servers will accept guest payment, process credit card charges and make change (if applicable). Servers will also ensure removal of soiled plates, flat ware and trash from tables, floor areas and buffet location on a consistent, routine basis according to Luskin Conference Center(LCC) standards.

Must possess outstanding interpersonal communication skills to effectively interact with guests and work well with other restaurant employees to present an enjoyable dining experience. Incumbent must also be able to work in a fast-paced environment.

Working hours vary and may include overtime, nights, weekends and holidays.

Please note, Luskin Conference Center is a non-tipping environment.

Job Qualifications

Ability to read, understand and speak English sufficient to determine and carry out job duties.
Required

Skill in interacting effectively with guests and team members and managers in a high volume public contact setting using positive body language, direct eye contact, active listening, and problem solving techniques.
Required

Ability to interact in a team based environment.
Required

Ability to perform effectively under conditions of fluctuating workload.
Required

Skill in adding and subtracting whole numbers, decimals and fractions sufficient to properly adhere to production and customer flow parameters.
Required

Ability to stand, climb, stoop, push and crouch for extended periods of time as required to complete job duties.
Required

Ability to occasionally lift items weighing up to fifty pounds such as bags of supplies, filled stock pots, and cases of food products.
Required

Ability to stand continuously throughout an eight hour shift on uncarpeted surfaces.
Preferred

Ability to measure dry and liquid food stuffs in units of measurement such as cup, pint, quart, pound, and ounce to properly adhere to recipe and production requirements.
Required

Ability to operate equipment such as grills, ovens, impingers, fryers, mixers, food processors, food cutters, meat slicers, blenders, hot wells, radio communication devices, hydraulic lifts, trash compactors, ware washing, garbage disposal, and refuse pulper equipment.
Required

Ability to learn and apply the rules and procedures of sanitation and safety as they apply to production, storage and service within a food establishment.
Required

Ability to lead small teams of 1-5 people, in a collaborative manner, motivating team to complete tasks effectively and efficiently.
Required

Ability to provide team leadership to one or more Food Service Workers to complete tasks accurately and efficiently.
Required

Must have a good understanding of culinary terminology.
Required

Time management and organization skills to review daily production needs and plan daily work schedule.
Required

Six months of previous food service experience.
Preferred